Introduction 

Welcome to 30secondexplainervideos.com. This website is owned and operated by 30 second explainer videos ltd. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as 'User Agreement'), along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy section below for more information).

This agreement is in effect as of May 23, 2018.

We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

Video Project Delivery and Satisfaction Guarantee

At 30 second explainer videos ltd, we strive to deliver high-quality video projects that meet the agreed-upon specifications and expectations of our clients. We commit to using our expertise and resources to create videos that you are satisfied with. However, it is important to note the following:

a. While we will do our utmost to deliver video projects that align with the requirements and specifications discussed with our clients, we cannot guarantee specific results or outcomes that may be expected from the use of these videos, such as increased sales, viewer engagement, or other specific marketing results.

b. Our guarantee is limited to your satisfaction with the videos we deliver. This means that we ensure the final product is in line with the agreed specifications and quality standards. Should you have any concerns regarding the delivered video, we encourage open communication to resolve these issues.

By commissioning a video project with us, you acknowledge and agree to these terms.

Subscription to Video Club Service

By subscribing to our Video Club service, you agree to the following terms:

a. Monthly Holiday Video Delivery: As part of our Video Club service, we will deliver a new, unique holiday video to you every month. Each video is carefully crafted to reflect the spirit of the upcoming holiday or season.

b. Logo Submission Requirement: To personalize your video, you are required to provide us with your company's logo. The delivery of each month's holiday video is contingent upon receiving your logo.

c. Logo Submission Timeline and Video Delivery: If you provide your logo later than the specified deadline, we will still deliver your holiday video; however, the delivery will be delayed. The video delivery timeline is directly dependent on the timeliness of your logo submission.

d. No Refunds for Late Submissions: Payments for the Video Club service are non-refundable. If you submit your logo late but have already paid for that month's video, you are entitled to receive the video (albeit late), but you will not be eligible for a refund.

e. Non-Refundable Payments: All payments made for the Video Club service are non-refundable. This policy applies regardless of the usage or reception of the delivered videos.

f. Cancellation by Client: It is the responsibility of the client to cancel their subscription if they no longer wish to receive the monthly holiday videos. The cancellation must be initiated by the client, and any payments made prior to cancellation are non-refundable.

By subscribing to the Video Club service, you acknowledge and agree to these terms.

Videos on Demand Services

In addition to the above, the following terms apply specifically to our Videos on Demand services:

a. The Videos on Demand services provided by 30 second explainer videos ltd are delivered on an on-demand basis. This means that our service is available by you at any time during your subscription.

b. Each month's billing for the Videos on Demand services is separate and distinct. The fees paid for each month are for the services provided in that month only and do not accrue or provide credit towards future months.

c. Payments made for the Videos on Demand services are non-refundable. This applies regardless of the extent to which you utilize the service during the billing period.

By subscribing to and using our Videos on Demand services, you acknowledge and agree to these terms.

Terms of the Social Media Content Service

By engaging in our Social Media Content Service, you agree to the following terms:

a. Client Information Requirement: To effectively create and tailor content for your social media platforms, you are required to provide specific information and guidelines regarding your brand, target audience, and any other relevant details. The quality and relevance of the content we produce are contingent upon the accuracy and completeness of the information you provide.

b. Content Production Commitment: Our commitment under this service is to produce social media content based on the information you provide. We will endeavor to create content that aligns with your brand and communication goals.

c. No Guarantee of Results: While we strive to produce high-quality, engaging content for your social media platforms, we do not guarantee specific results from the use of this content, such as increased engagement, follower growth, or sales conversions. Our service is focused solely on content production.

d. Non-Refundable Payments: All payments made for the Social Media Content Service are non-refundable. This policy applies regardless of the perceived success or impact of the content provided.

e. Client Collaboration and Feedback: We welcome and encourage your ongoing collaboration and feedback throughout the content creation process. Timely and constructive feedback from you will aid in aligning the content with your expectations and objectives.

By opting for our Social Media Content Service, you acknowledge and agree to these terms.

Responsible Use and Conduct 

By visiting our website and accessing the information, resources, services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as 'Resources'), you agree to use these Resources only for the purposes intended as permitted by (a) the terms of this User Agreement, and (b) applicable laws, regulations and generally accepted online practices or guidelines. 

Wherein, you understand that: 

a. In order to access our Resources, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the Resources. You agree that any information you provide will always be accurate, correct, and up to date. 

b. You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Resources. Accordingly, you are responsible for all activities that occur under your account/s. 

c. Accessing (or attempting to access) any of our Resources by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Resources through any automated, unethical or unconventional means. 

d. Engaging in any activity that disrupts or interferes with our Resources, including the servers and/or networks to which our Resources are located or connected, is strictly prohibited. 

e. Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited. 

f. You are solely responsible any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability. 

g. We may provide various open communication tools on our website, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that generally we do not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our website, then it is your personal responsibility to use these tools in a responsible and ethical manner. By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that: 

i. Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;

ii. Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;

Iii. Contains any type of unauthorized or unsolicited advertising;

Iiii. Impersonates any person or entity, including any 30secondexplainervideos.com employees or representatives.

We have the right at our sole discretion to remove any content that, we feel in our judgment does not comply with this User Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any 3rd party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent to such removal, and consent to waive any claim against us. 

h. We do not assume any liability for any content posted by you or any other 3rd party users of our website. However, any content posted by you using any open communication tools on our website, provided that it doesn't violate or infringe on any 3rd party copyrights or trademarks, becomes the property of 30 second explainer videos ltd, and as such, gives us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as we see fit. This only refers and applies to content posted via open communication tools as described, and does not refer to information that is provided as part of the registration process, necessary in order to use our Resources. All information provided as part of our registration process is covered by our privacy policy. 

i. You agree to indemnify and hold harmless 30 second explainer videos ltd and its parent company and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this User Agreement or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this User Agreement. In such event, you shall provide us with such cooperation as is reasonably requested by us. 

Privacy 

Your privacy is very important to us, which is why we've created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your private information. Our privacy policy is included under the scope of this User Agreement. To read our privacy policy in its entirety, click here. 

Limitation of Warranties 

By using our website, you understand and agree that all Resources we provide are "as is" and "as available". This means that we do not represent or warrant to you that:

i) the use of our Resources will meet your needs or requirements.

ii) the use of our Resources will be uninterrupted, timely, secure or free from errors.

iii) the information obtained by using our Resources will be accurate or reliable, and

iv) any defects in the operation or functionality of any Resources we provide will be repaired or corrected.

Furthermore, you understand and agree that: 

v) any content downloaded or otherwise obtained through the use of our Resources is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.

vi) no information or advice, whether expressed, implied, oral or written, obtained by you from 30 second explainer videos ltd or through any Resources we provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement.

Limitation of Liability 

In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. 30 second explainer videos ltd will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply. 

Copyrights/Trademarks 

All content and materials available on 30secondexplainervideos.com, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of 30 second explainer videos ltd, and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by 30 second explainer videos ltd. 

Termination of Use 

You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information. 

Governing Law 

This website is controlled by 30 second explainer videos ltd from our offices located in the state of HK, Hong Kong. It can be accessed by most countries around the world. As each country has laws that may differ from those of HK, by accessing our website, you agree that the statutes and laws of HK, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site. 

Furthermore, any action to enforce this User Agreement shall be brought in the federal or state courts located in Hong Kong, HK You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts. 

Guarantee 

UNLESS OTHERWISE EXPRESSED, 30 second explainer videos ltd EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. 

Contact Information 

If you have any questions or comments about these our Terms of Service as outlined above, you can contact us at:

30 second explainer videos ltd

Room 701, On Lok Yuen Building,
25-27A Des Voeux Road

Central, Hong Kong